THE AGREEMENT: The use of this website and services on this website provided by Leadzoom(hereinafter referred to as “Company”) are subject to the following Terms & Conditions (hereinafter the “Agreement”), all parts and sub-parts of which are specifically incorporated by reference here. This Agreement shall govern the use of all pages on this website (hereinafter collectively referred to as “Website”) and any services provided by or on this Website (“Services”). Leadzoom is not a LinkedIn product. You understand that like any third-party software or tools, LinkedIn Corporation does not endorse the use of Leadzoom nor does LinkedIn Corporation have any association with Leadzoom.
The parties referred to in this Agreement shall be defined as follows:
By using the Website, You warrant that You have read and reviewed this Agreement and that You agree to be bound by it. If You do not agree to be bound by this Agreement, please leave the Website immediately. The Company only agrees to provide use of this Website and Services to You if You assent to this Agreement.
You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein. By using this Website, You represent and warrant that You are at least 18 years of age and may legally agree to this Agreement. The Company assumes no responsibility or liability for any misrepresentation of Your age.
The Company may provide You with certain information as a result of Your use of the Website or Services. Such information may include, but is not limited to, documentation, data, or information developed by the Company, and other materials which may assist in Your use of the Website or Services (“Company Materials”). Subject to this Agreement, the Company grants You a non-exclusive, limited, non-transferable and revocable license to use the Company Materials solely in connection with Your use of the Website and Services. Leadzoom paid license is non refundable. The Company Materials may not be used for any other purpose and this license terminates upon Your cessation of use of the Website or Services or at the termination of this Agreement.
You agree that the Website and all Services provided by the Company are the property of the Company, including all copyrights, trademarks, trade secrets, patents and other intellectual property (“Company IP”). You agree that the Company owns all right, title and interest in and to the Company IP and that You will not use the Company IP for any unlawful or infringing purpose. You agree not to reproduce or distribute the Company IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLs), without express written permission from the Company.
As a user of the Website or Services, You may be asked to register with Us. When You do so, You will choose a user identifier, which may be Your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, Your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable You to use the Website and Services. You must not share such identifying information with any third party and if You discover that Your identifying information has been compromised, You agree to notify Us immediately in writing. Email notification will suffice. You are responsible for maintaining the safety and security of Your identifying information as well as keeping Us apprised of any changes to Your identifying information. Providing false or inaccurate information, or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of this Agreement.
You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services or general business of the Company.
You further agree not to use the Website or Services:
Through Your Use of the Website and Services, You may provide Us with certain information. By using the Website or the Services, You authorize the Company to use Your information in the United Kingdom and any other country where We may operate.
You agree not to undertake any of the following actions:
The Company does not accept responsibility for the security of Your account or content. You agree that Your use of the Website or Services is at Your own risk.
You agree to defend and indemnify the Company and any of its affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to Your use or misuse of the Website or Services, Your breach of this Agreement, or Your conduct or actions. You agree that the Company shall be able to select its own legal counsel and may participate in its own defense, if the Company wishes.
You are strictly prohibited from using the Website or any of the Company’s Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.
The Company may occasionally post links to third party websites or other services. You agree that the Company is not responsible or liable for any loss or damage caused as a result of Your use of any third party services linked to from Our Website.
The Company may, from time to time and at any time without notice to You, modify this Agreement. You agree that the Company has the right to modify this Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of this Agreement, unless prior versions are specifically referred to or incorporated into the latest modification or variation of this Agreement.
This Agreement constitutes the entire understanding between the Parties with respect to any and all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website.
The Company may need to interrupt Your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the Company shall have no liability for any damage or loss caused as a result of such downtime.
The Company may terminate this Agreement with You at any time for any reason, with or without cause. The Company specifically reserves the right to terminate this Agreement if You violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of the Company or a third party, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material. If You have registered for an account with Us, You may also terminate this Agreement at any time by contacting Us and requesting termination. At the termination of this Agreement, any provisions that would be expected to survive termination by their nature shall remain in full force and effect. If the customer would like to cancel their service, Leadzoom requires an email in writing to request cancellation and must give 30 days notice. To cancel your service, direct your email to hi@leadzoom.io
You agree that Your use of the Website and Services is at Your sole and exclusive risk and that any Services provided by Us are on an “As Is” basis. The Company hereby expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. The Company makes no warranties that the Website or Services will meet Your needs or that the Website or Services will be uninterrupted, error-free, or secure. The Company also makes no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. You agree that any damage that may occur to You, through Your computer system, or as a result of loss of Your data from Your use of the Website or Services is Your sole responsibility and that the Company is not liable for any such damage or loss.
The Company is not liable for any damages that may occur to You as a result of Your use of the Website or Services, to the fullest extent permitted by law. The maximum liability of the Company arising from or relating to this Agreement is limited to the greater of one hundred (£100) GBP Pounds or the amount You paid to the Company in the last six (6) months. This section applies to any and all claims by You, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.
By making a purchase online, you acknowledge and agree to be bound by the terms and privacy policy of Leadzoom. Please note that this is a subscription-based service. The second payment will be automatically charged 30 days after the initial payment for monthly commitments, and 90 days after for quarterly commitments. In the event that there is any time owed back to the platform, it will be provided to you once the second payment has been successfully processed.
If you have agreed in writing to participate in a trial service, it is your responsibility to cancel the agreement before the next payment is due. Failure to do so will result in the application of our standard terms and conditions. Kindly note that refunds will not be granted once payment has been made.
Non-Refundable Payment and Service Guarantee: Payment for services rendered by Leadzoom is non-refundable. Leadzoom is committed to delivering high-quality email marketing services and dedicates significant effort to onboard customers whose goals align with our expertise. However, given the inherent uncertainties in marketing and business outcomes, we cannot guarantee specific results beyond our direct control, such as compelling recipients to desire your product or service.
Any modifications to the product, service, branding, or company shall render the lead guarantee invalid. It is the responsibility of the client to notify the company promptly of any changes that may affect the lead guarantee.
Lead Guarantee Provision: The Lead Guarantee as outlined herein is applicable solely to Agreements that are maintained for the entire term as specified within the contract (“Full-Term Contracts”). Leadzoom reserves the right, at its sole discretion, to extend the original contractual term by up to one hundred percent (100%) in order to fulfill its obligations and commitments as specified in the Agreement. For illustrative purposes, should the initial term of the Agreement be six (6) months, Leadzoom retains the right to extend this period by an additional six (6) months in order to meet the commitments specified within the Agreement.
A lead is a prospect who has expressed some level of interest in your offerings and has demonstrated a willingness to engage further or progress to the next stage of the conversation following initial contact. This engagement can take various forms, such as actively requesting information, expressing interest in a product or service, initiating contact for further discussions, or indicating a desire for a call or meeting.
Leadzoom agrees to undertake efforts to facilitate LinkedIn connections and associated output (hereinafter collectively referred to as “Service”).
1. IntroductionAcknowledgement: The User acknowledges and agrees that the services provided under these Terms and Conditions are subject to a Fair Use Policy (“Fair Use Policy”).
Purpose: The Fair Usage Policy herein referred to as (“FUP”) is established to provide guidelines for clients and the service provider, Leadzoom (referred to as “the Service Provider”), to ensure the effectiveness and fairness of cold email prospecting campaigns (referred to as “Our Service”).
Scope: This FUP applies to all clients utilising the cold email prospecting service provided by the Service Provider.
Responsibilities: Both parties, namely the client and the Service Provider, are bound by the terms outlined in this FUP and are obligated to adhere to its provisions. Under this FUP, we will make reasonable efforts to rectify any issues with the services provided for the duration of the initial term of this agreement. We will work closely with the User to troubleshoot and correct any issues that may arise in accordance with the guarantees we provide.
Contract: If, after the conclusion of the initial term of this agreement, we determine in our sole discretion that all reasonable attempts to fix or rectify the services have been exhausted, the guarantees under this agreement will be considered null and void. The User will be notified of this determination in writing. In the event that our guarantee is deemed null and void, we shall have no further obligations to provide any guarantee-related services or remedies to the User. This does not affect the User’s statutory rights.
General: Please note that this FUP is a key part of our Terms and Conditions. By agreeing to these Terms and Conditions, you are agreeing to this FUP.
2. Eligibility CriteriaSocial Proof: Clients are required to furnish evidence substantiating their credibility and past success, such as testimonials, case studies, or reviews from previous customers.
Attractive Offer: A compelling value proposition or incentive must be incorporated into the client’s offering to captivate the interest of the target audience.
Industry Knowledge: Clients must demonstrate a comprehensive understanding of their industry and target market to facilitate effective messaging and audience segmentation.
3. Onboarding ProcessCompletion of Onboarding Document: Clients are required to furnish detailed information about their business, target audience, value proposition, and industry expertise through a comprehensive onboarding document. This document must be completed within the initial 30 days from the date of contract signing. Failure to meet this deadline will result in the forfeiture of all guarantees specified in the agreement.
Initial Assessment: Following the submission of the onboarding document, the Service Provider conducts an evaluation to determine the client’s eligibility based on the criteria outlined in this FUP.
Communication Expectancy: Clients are expected to maintain regular communication with the Service Provider within a 30-day period following the initiation of the contract. Failure to adhere to this communication expectancy will result in the forfeiture of all guarantees outlined in the agreement.
Guarantee Forfeiture: In the event of non-compliance with the onboarding document completion and communication expectancy requirements, clients will forfeit any guarantees provided in the contract.
4. Content and Data ChangesInitial Creation: Following the onboarding process, the Service Provider undertakes the initial creation of copy and sourcing of data based on the client’s provided information.
Revision Policy: Clients are entitled to request revisions to the content and data within reasonable parameters. Revisions may encompass adjustments to messaging, audience targeting, and data parameters.
Criteria for Changes: Requests for changes should be substantiated by inadequacies in social proof, offer attractiveness, or industry knowledge.
Approval Process: All requested changes are subject to approval by Leadzoom to ensure compliance with the eligibility criteria.
5. Fair Usage GuidelinesTransparency: Clients are encouraged to maintain transparent communication and provide updates or clarifications as necessary to facilitate effective campaign execution.
Collaboration: Leadzoom and the client collaborate to optimise campaign performance and achieve mutual objectives.
Compliance: Clients are expected to adhere to the FUP and cooperate with Leadzoom to ensure the success of the campaign.
Limitations: In the event of campaign underperformance during the contract period, Leadzoom remains committed to ongoing efforts toward campaign improvement. This commitment may extend up to an additional period equal to 100% of the original contract duration, exclusive of any free months or bonus time originally granted. For instance, a three-month contract may be extended by an additional three months, and a six-month contract by an additional six months, with targeted prospects totaling 20,000 and 40,000, respectively. This extension does not include any free or bonus months that may have been part of the initial agreement.
Lead Guarantee: The guaranteed lead provision will become null and void should we exhaust the total addressable market, and if the client is unable to furnish additional prospects, termination of the agreement will ensue.
Pausing Campaigns: Should the User request a pause or cessation of campaigns for a period of 30 days or more, the following conditions shall apply: Upon resumption of service, a reactivation fee will be levied, equivalent to one month’s subscription cost or £300 at the time of the pause or cessation. This fee is intended to cover the necessary setup and reconfiguration efforts required to resume campaigns. This reactivation fee will be communicated to the User in advance of resuming the service and must be paid in full prior to campaign reactivation. The reactivation fee is non-refundable and will be based on the User’s monthly subscription cost at the time of pausing or ceasing the campaigns.
6. Policy EnforcementMonitoring: The Service Provider monitors client compliance with the FUP and assesses campaign effectiveness.
Enforcement Measures: In instances of non-compliance or misuse, the Service Provider reserves the right to:
7. Review and AmendmentPeriodic Review: The FUP undergoes periodic review to reflect changes in industry standards, client needs, or service offerings.
Amendments: Updates or amendments to the FUP will be communicated to clients promptly, with opportunities for feedback and clarification.
8. ConclusionCommitment to Collaboration: Emphasis is placed on the significance of collaboration between the client and Leadzoom to attain optimal results in cold email prospecting.
Commitment to Fairness: Reiteration of the commitment to fairness, transparency, and efficacy in delivering high-quality cold email campaigns
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